BodyRight Soft Tissue and Sports Massage Therapy Privacy Policy
This privacy policy applies between you, the user of this website and BodyRight Soft Tissue and Sports Massage Therapy, the owner and provider of this website. BRSTT takes the privacy of your information very seriously. This privacy policy applies to our use of any and all data collected by us or provided by you in relation to your use of the Website.
This privacy policy should be read alongside, and in addition to, our Terms and Conditions, which can be found at: www.bodyrightstt.co.uk/terms
Our contact details
Name: BodyRight Soft Tissue and Sports Massage Therapy (our abbreviated trading name is BRSTT)
Phone Number: +44 7934948714
E-mail: info@bodyrightstt.co.uk
The type of personal information we collect
We currently collect and process the following information:
Personal identifiers, contacts and characteristics (for example, name and contact details, reason for contact) on our initial ‘contact us’ form. This is so that we can contact you regarding an appointment.
Either prior to or at your first appointment, we will ask you to complete a consultation form which includes data regarding:
your name, address, DOB, telephone number,
your relevant medical history,
Information on current state (e.g. pains, aches etc)
Information on current state (e.g. pains, aches etc)
After each appointment I will record your treatment details and assessment notes.
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you to enable us to provide you with safe and effective therapy appropriate to your needs. It may also be used to refer to at subsequent treatments in order to assess levels of improvement. Your information will not be shared with anyone (other than for legal process) without explaining the reason why this is necessary and obtaining your explicit consent.
Your contact information may be used by BRSTT to contact you in relation to appointment times or dialogue regarding your treatment plan.
Under the UK General Data Protection Regulation (UK GDPR), the lawful base we rely on for processing this information is: Legitimate interest. This means that BRSTT will process and retain the information so that you can be provided with the best possible treatments options and advice.
How we store your personal information
Your information is securely stored. BRSTT collects information both online and on paper. Paper information forms and treatment notes are securely locked in a filing cabinet. Information collected electronically is held on a password protected computer in an encrypted folder.
BRSTT is required to keep your information for a period of 7 years after your last treatment for insurance purposes. Your data will not be transferred without your consent. After this time your records will be destroyed.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at info@bodyrightstt.co.uk if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at info@bodyrightstt.co.uk.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
Additional notes
If an individual does not consent to BRSTT keeping records on information about an individual and treatment records then it may not be possible to provide the therapy.
BRSTT has to keep records of your treatment for a certain period as described above which means that even if you ask them to erase your data, they might need to keep these details until that time period has elapsed.
